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Taxis and Private Hire Vehicles (PHV) can be booked in advance, and offer a door to door style of transport. Private Hire Vehicles are ordinary saloon, estate cars, or specially converted wheelchair accessible vehicles which are licensed by the Local Authority to carry passengers who book their journey in advance.

Taxis (Hackney carriages) are either ordinary cars or black cabs, depending on the area and the operator. Please note that Hackney Carriages are the only type of vehicle that can be flagged down in the street or hired from taxi ranks without any prior booking. Ordinary cars can be difficult to get into, and have limited space to store a wheelchair. Accessible black cabs have more space and are fitted with ramps to allow wheelchair access, bright colour contrasting handrails, and other access features.

DDA regulations require drivers of Taxis and PHVs to carry Assistance Dogs accompanying disabled people at no extra charge.

PHV operators have a duty to accept bookings for journeys that will involve a disabled person travelling with their dog.

 

Hackney Carriage Licensing Offices

There are a number of companies offering an accessible taxi service in the West Midlands, and are licensed by the local District Councils. For further information on taxi operators in your area, contact your local Hackney Carriage Licensing Office at the address shown, or contact the operators direct.

 

Birmingham	Birmingham City Council, Licensing Section, Crystal Court, Aston Cross Business Park,50 Rocky Lane, Aston, Birmingham B6 5RQ. Tel: 0121 303 8442 Fax: 0121 303 9982 Email: licensing@birmingham.gov.uk
Coventry	Coventry City Council, Taxi Licensing Office, Whitley Depot, 259 London Road, Coventry CV3 4AR. Tel: 0297 6832183 Fax: 0297 6832735 Email: taxi.licensing@coventry.gov.uk
Dudley	Dudley M.B.C., The Licensing Section, Legal & Property Services, 5 Ednam Road, Dudley, West Midlands DY1 1HL. Email: Licensing.legal@dudley.gov.uk
Sandwell	Sandwell M.B.C., Highways Direct, Licensing Office, Transport Depot, Waterfall Lane, Cradley Heath, West Midlands B64 6RL. Tel: 0845 3597545 Fax: 0121 559 9359 Email: highways@sandwell.gov.uk
Solihull	Solihull M.B.C., Trading Standards & Licensing, PO Box 1833, Council House, Solihull, West Midlands B91 3DZ. Tel: 0121 704 6830 Fax: 0121 704 6888
Walsall	Walsall M.B.C., Taxi Licensing, Challenge Buildings, :Hatherton Roadt, Walsall, West Midlands WS1 1YG Tel: 01922 652583 Fax: 01922 653235 Email: licensing2003@walsall.gov.uk
Wolverhampton	Wolverhampton City Council, Environmental Services, Licensing & Support Services, Civic Centre, St. Peter's Square, Wolverhampton WV1 1DA. Tel: 01902 551155 Email: licensing@wolverhampton.gov.uk

 

For information on taxi and private hire companies that serve local rail stations, click on www.traintaxi.co.uk

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