Privacy

Centro and our partners in Network West Midlands are committed to maintaining customer privacy and maintaining the security of any personal data we receive from you, if any. We are committed to responsible data management and subscribe to the principles of data protection legislation in the United Kingdom.

Visitors may be asked to enter basic personal information. This information on our database is not available for sale and use by third parties, beyond the essential requirement for credit card validation during purchase. The information is used solely for our billing and payment purposes, and notifying customers of future updates to our products or services. Information may be stored manually / electronically. Personal information collected via the website will be processed in accordance with, and will comply with, the Data Protection Act 1998.

We do not receive or store any credit card information via our website. This information is taken and processed on our behalf by the secure servers of Iris Software and Services. They may need to transfer some information outside the EU area for the purposes of credit card validation and authentication.

The website will automatically track certain information such as your IP address and browser identification in the course of your use of the website. This information is used only for system administration and for providing statistics to evaluate use of this site.

Information about Centro's use of cookies

Our website uses cookies to distinguish you from other users. This information helps us to provide you with a good experience when you browse our website and it also allows us to improve our website accordingly.

What is a cookie?

Cookies are small data files which most website operators place on browser settings or hard drives of their user's device, including computer or mobile devices (to include phones or tablet devices). Cookies may gather information about the user's use of the website or enable the website to recognise the user as an existing customer when they return to the website at a later date.

How does Centro use cookies?

During the course of any visit to Centro's website, the pages you see, along with a cookie, are downloaded onto your device. Some of the cookies are necessary for the functionality of the website and they are deleted from your device once you close your browser.

Centro also uses "analytical" cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Third Party Cookies

Please note that during your visits to Centro’s website you may notice some cookies that are not related to Centro or Centro’s contractors. When you visit a page with content embedded from, for example, YouTube, you may be presented with cookies from these websites. Centro does not control the dissemination of these cookies. You should check the third party websites for more information about these.

Search engine

The search engine on our website is designed to be as powerful and easy to use as the popular search engine Google. The search is made possible by a piece of hardware (a search “appliance”) supplied by Google that is plugged into our server and continuously indexes the content on our site. All search requests are handled by the appliance and the information is not passed on to any third party, including Google.

How to reject Cookies?

Centro will not use cookies to collect personal identifiable information about you and we recommend that you allow the use of cookies. However, if you wish to restrict or block the cookies which are set on the Centro website, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

For more information about "cookies" and how to reject them, please see the Interactive Advertising Bureau's website: http://www.allaboutcookies.org.

Questions regarding this privacy policy should be addressed to the Data Protection Officer at Centro House, 16 Summer Lane, Birmingham B19 3SD.