Centro and our partners in Network West Midlands are committed to maintaining customer privacy and maintaining the security of any personal data we receive from you, if any. We are committed to responsible data management and subscribe to the principles of data protection legislation in the United Kingdom.
Visitors may be asked to enter basic personal information. This information on our database is not available for sale and use by third parties, beyond the essential requirement for credit card validation during purchase. The information is used solely for our billing and payment purposes, and notifying customers of future updates to our products or services. Information may be stored manually / electronically. Personal information collected via the website will be processed in accordance with, and will comply with, the Data Protection Act 1998.
We do not receive or store any credit card information via our website. This information is taken and processed on our behalf by the secure servers of Iris Software and Services. They may need to transfer some information outside the EU area for the purposes of credit card validation and authentication.
The website will automatically track certain information such as your IP address and browser identification in the course of your use of the website. This information is used only for system administration and for providing statistics to evaluate use of this site.
Cookies are small data files which most website operators place on browser settings or hard drives of their user's device, including computer or mobile devices (to include phones or tablet devices). Cookies may gather information about the user's use of the website or enable the website to recognise the user as an existing customer when they return to the website at a later date.
During the course of any visit to Centro's website, the pages you see, along with a cookie, are downloaded onto your device. Some of the cookies are necessary for the functionality of the website and they are deleted from your device once you close your browser.
Centro also uses "analytical" cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
|Cookie Set||Cookie Name||Purpose||More information|
|Essential site cookies||
|This cookie is essential for the website facilities and is set upon your arrival to the website. This cookie is deleted when you close your browser.||Session ID explanation|
|Essential site cookies||
|This cookie is essential for the website facilities and is set upon login to the website. This cookie is deleted when you close your browser.|
|Essential site cookies||JSESSIONID||
This cookie is essential for the website facilities and is set upon your arrival to the website. This cookie is deleted when you close your browser.
|Essential site cookies||User Token||This cookie is essential for several website functions and is set upon opening the site. This cookie persists after you have closed your browser and helps manage all your personalised preferences|
|These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.||Google Analytics Privacy|
|Site specific cookie||NetworkWestMidlands||This cookie is set when you log in to the site and is removed from your machine 10 days after visiting the site.|
|Text size cookies||NWM_textsize||This is used to store your text size choice when changing the text size on the screen using the web site facility to do this. This cookie is deleted after 1 year on your machine.|
|Cookie Acceptance||NWMCookieAccept||This cookie is used to indicate that you have acknowledged that cookies are used on this site.|
|Hide Survey Dialog||showSurvey||This cookie is used to hide our Survey Dalog popup|
|Hide Timetable Popup||mdv_ttb||This cookie is used to hide a information dialog on our Timetable pages|
Please note that during your visits to Centro’s website you may notice some cookies that are not related to Centro or Centro’s contractors. When you visit a page with content embedded from, for example, YouTube, you may be presented with cookies from these websites. Centro does not control the dissemination of these cookies. You should check the third party websites for more information about these.
The search engine on our website is designed to be as powerful and easy to use as the popular search engine Google. The search is made possible by a piece of hardware (a search “appliance”) supplied by Google that is plugged into our server and continuously indexes the content on our site. All search requests are handled by the appliance and the information is not passed on to any third party, including Google.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
For more information about "cookies" and how to reject them, please see the Interactive Advertising Bureau's website: http://www.allaboutcookies.org.